Customer Value
Overview
This domain contains 12 document types that cover customer value aspects of your business.
Document Types
BEH: Behaviors
BEH: Behaviors Document Type Specification
Document Type Code: BEH Document Type Name: Behaviors Domain: Customer & Value Version: 1.0.0 Status: Draft Last Updated: 2025-09-...
CIN: Interviews
CIN: Interviews Document Type Specification
Document Type Code: CIN Document Type Name: Interviews Domain: Customer & Value Version: 1.0.0 Status: Draft Last Updated: 2025-0...
CJM: Customer Journey Map
CJM: Customer Journey Map Document Type Specification
Document Type Code: CJM Document Type Name: Customer Journey Map Domain: Customer & Value Version: 1.0.0 Status: Draft **La...
EMP: Empathy Maps
EMP: Empathy Maps Document Type Specification
Document Type Code: EMP Document Type Name: Empathy Maps Domain: Customer & Value Version: 1.0.0 Status: Draft Last Updated: 20...
FEE: Feedback
FEE: Feedback Document Type Specification
Document Type Code: FEE Document Type Name: Feedback Domain: Customer & Value Version: 1.0.0 Status: Draft Last Updated: 2025-09-28...
GAI: Gains
GAI: Gains Document Type Specification
Document Type Code: GAI Document Type Name: Gains Domain: Customer & Value Version: 1.0.0 Status: Draft Last Updated: 2025-09-28...
JTB: Jobs-to-be-Done
JTB: Jobs-to-be-Done Document Type Specification
Document Type Code: JTB Document Type Name: Jobs-to-be-Done Domain: Customer & Value Version: 1.0.0 Status: Draft **Last Updated...
PAI: Pain Points
PAI: Pain Points Document Type Specification
Document Type Code: PAI Document Type Name: Pain Points Domain: Customer & Value Version: 1.0.0 Status: Draft Last Updated: 2025...
PER: Personas
PER: Personas Document Type Specification
Document Type Code: PER Document Type Name: Personas Domain: Customer & Value Version: 1.0.0 Status: Draft Last Updated: 2025-09-28...
STO: User Stories
STO: User Stories Document Type Specification
Document Type Code: STO Document Type Name: User Stories Domain: Customer & Value Version: 1.0.0 Status: Draft Last Updated: 20...
SUR: Surveys
SUR: Surveys Document Type Specification
Document Type Code: SUR Document Type Name: Surveys Domain: Customer & Value Version: 1.0.0 Status: Draft Last Updated: 2025-09-28...
USE: Use Cases
USE: Use Cases Document Type Specification
Document Type Code: USE Document Type Name: Use Cases Domain: Customer & Value Version: 1.0.0 Status: Draft Last Updated: 2025-09-...